FAQ’s – Sneaker Point

We ship all orders directly from our own warehouse. Delivery time is usually 1–3 working days.

Shipping is *free on orders over €50*. Below this amount, shipping costs are automatically calculated during checkout.

Yes, you can return your order within 14 days of receipt, provided the sneakers are unworn and in the original packaging.

Contact our customer service to request an exchange. We are happy to help you exchange a size or model.

After receipt and inspection of your return shipment, the amount will be refunded to your account as soon as possible.

Yes, we stand for quality and supply only original and carefully selected sneakers.

You can reach us via email or the contact form on our website. We will respond as soon as possible.

Please contact us as soon as possible. If your order has not yet been shipped, we can often still modify or cancel it.